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Warranty Coverage

Our warranty covers:

• Manufacturing Defects
• Structural Defects
• Hardware Defects Supplied by Us

 

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Warranty Does Not Cover

The warranty excludes:

• Normal Wear & Tear
• Scratches & Stains
• Water Damage
• Fire Damage
• Accidental Damage
• Improper Usage
• Unauthorised Repairs
• Damage During Relocation

 

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Warranty Claim Process

Step 1

Contact Our Support Team

 

Step 2

Share Photos/Videos of the Issue

 

Step 3

Provide Order Details

 

Step 4

Allow Product Inspection (if required)

 

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Resolution Options

Based on inspection, we may:

• Repair the Product
• Replace Defective Parts
• Offer Replacement (where applicable)

 

Final decisions remain at the discretion of Magnira Universe LLP.